I have definitely not sent it and I do not know Steve who is obviously trying to contact one of my client offering to get more Tripadvisor clients for free.
I am not sure if he has been put up by Tripadvisor or if he calls himself an adviser for Tripadvisor, either way no one does anything for free.
I believe that once on the phone he will also try and sell you a website, which may be his main objective.
He says Well promote positive reviews about your business; we can respond to your online reviews in a professional manner that sells to future clients, youll get a mobile friendly webpage to capture online bookings 24/7
So beware of Steve ex-Costa del Sol now in Tenerife, and so much for the veracity of TripAdvisor reports.