The treatment is free of charge in all policies and covering the people travelling in the insured car and injured third-parties.
In 2004, Línea Directa launched its Full Medical Treatment service, a complete private network of health assistance guaranteeing complete, immediate assistance to those injured in traffic accidents.
The service, the only one of its kind in Spain, is totally free and is available to all, drivers and occupants, travelling in a car insured by Línea Directa, whether they are to blame for the accident or not, as well as injured third parties.
Línea Directa has created an extensive assistance network collaborating with prestigious medical specialists, hospitals,
rehabilitation clinics, diagnosis centres and patient transportation services. Línea Directa also offers its customers services entirely in English and German, acting as intermediaries not only with repair garages, but also with medical centres. Thanks to the speed of this service, its possible to reduce waiting time and achieve a better and faster recovery, patients save on average 2 months and 15 days in their treatment, allowing them to get back to their personal and professional lives much sooner.
This treatment is offered in conjunction with Línea Directas Psychological Attention Plan, which includes professional support for both the injured as well as their closest family members.